New Management is not up to the mark.
|Choice Hotels||TRAVEL||United States|
Service is aweful!
Food Delivery company not delivering the food items properly
|Burger King Holdings Inc|
Fees are too high, even in the remote areas
|Burger King Holdings Inc|
Taste of donuts is not as good as it used to be when each store used to make fresh donuts right in the store.
|Dunkin Brands Group Inc|
Just came from the convention and had a wonderful time at Gaylord. But open Forum was a family drama. It was surprisng how all Board members were trying to protect the CEO, Mr. Kong as one of the members of BW questioned about his compensation? Then Mr. Kukulic our Corporate legal counselor was going emotional (almost crying) before all of us, as couple of BW members reported to AZ regulators about his conduct. THese were all useless sentiments. We as BW frnachisees go thru this everyday with our customers and don't start crying like them. I know one thing in running a business, "there are no emotions in business". All our board members, CEO, CMO, COO and corporate legal counselor have to grow up and learn to face the criticism of the members of the BW brand. It was just pathetic.
|Best Western International Inc||HOTEL INDUSTRY||United States|
|Member value creation||Does anyone totally agree with the idea of going public after the creation of new company ?||Best Western International Inc||HOTEL INDUSTRY||United States|
|District Meetings||As we finish district meetings, it was a good pitch by BW management to convince members to vote in favor for changing the BW organization from Non Profit to for Profit. Are you convinced? Please discuss your views. But it was really tiring to hear over and over the same thing from every one in the management.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Auto Transfer||The best feature of auto transfer is going to end by Dec. 31, 2018. i.e. mandatory PIP at the transfer. All members should raise their voice for this change.||Best Western International Inc||HOTEL INDUSTRY||United States|
|HSIA||Can someone tell us what is best way to have wifi management in the hotel?||Best Western International Inc||HOTEL INDUSTRY||United States|
|QA INSPECTION||LRA is not the right fit for Best Western QA inspection. They need to go.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Revenue||We need to think new ways to increase our revenues.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Management||Need to see some young blood of managemnt to bring dynamic changes to the franchise to face the competition like Air BNB. Our management is too old and bulky. Many of the policies made by them are totally far away from practicality.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Franchise Fees||new fees $180/year coming. they keep on adding new fees every time.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Revenue||WE need to have increase in revenues...||Choice Hotels||TRAVEL||United States|
|Franchise Fees||Franchise fees keep on going up...Why?||Choice Hotels||TRAVEL||United States|
|Digital Sign||Number of signs are going up and up. Our hotels look like a zoo of signs. Now this another one, Mother of all signs. Digital Sign... Cost on average, about $1200 - $1500? Another example of in efficiencies of management of BW...||Best Western International Inc||HOTEL INDUSTRY||United States|
|Rates||I believe the rates are too low for what people are expecting from us.||Best Western International Inc||HOTEL INDUSTRY||United States|
|Breakfast||we need a more realistic approach to breakfast||Best Western International Inc||HOTEL INDUSTRY||United States|
|Blotters||Is it sill a brand requirement to have this to advertise the brand??||Best Western International Inc||HOTEL INDUSTRY||United States|